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Customer Service Assistant | |||||
| Job Type: | Permanent | ||||
| Job Location: | Coventry | ||||
| Job Salary: | £12,240 - £14,174 / Year (Overtime + Excellent Annual Bonus) | ||||
| Customer Service Assistant - Coventry, West Midlands Customer Service Assistant – Based Coventry Area Salary £12240.00 - £14175.00 + Overtime + Excellent Annual Bonus & Corporate Benefits Our Client is a highly respected corporate company within the banking and building society network who pride themselves on customer satisfaction and service. They are currently looking for a driven sales and service individual to join their existing strong branch based team. The person would provide an excellent level of service to the Society's members, identifying and satisfying their needs across the Society’s full range of products and services. The Job • To work within a branch based environment as part of a driven team. • Cashiering, cash management, administration and ATM servicing. • Face to face customer contact and discussions to establish their needs and to gain quality leads. • Ensuring the customer needs are met at every level. • Providing very high levels of professional customer service. • Ability to develop long term customer relationships. • Proven track record within Customer Service. • Ensure personal targets and branch targets are met. • Ensuring all referrals and leads are passed to Mortgage Advisors and Financial Advisors. • Working within a team based environment to develop all leads and opportunities. • Consistently and proactively looking at all opportunities and ensuring sales and service targets are met. • Keeping up to date with financial products and legislation. • Maintaining detailed records to comply with the regulations of the Financial Services Authority (FSA). • Contacting clients with news of new financial products. The Person • A proven track record of selling and meeting branch targets. • Able to produce evidence of sales achievements. • Banking & Financial Services Knowledge. • Knowledgeable with regulations (FSA). If you meet the requirements for this position and are interested in finding out more please send your CV today in the strictest confidence to Debbie Williams debbie@alpharecruitment.ltd.uk Tel 0113 247 0994 |
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